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The Price of Free Toothpaste: Mom Blogging and Brand Ambassador Programs

What happens when a giant, multinational corporation decides to pay brand ambassadors in free product and “fun opportunities”? A case study.

The back story:

I received an email a couple months ago inviting me to spend a day at the Four Seasons Hotel in Toronto learning about various Proctor and Gamble brands. Joining this “blogger ambassador” program would involve displaying a P&Gmom badge on my blog, writing and tweeting about the event and the products and regularly sharing news about new products and promotions and hosting giveaways.

The invitation closed with this paragraph, “As a P&Gmom, you’re part of our family. Throughout the year, you’ll be involved in unique programs, be first to try new products and have access to our experts. Our hope is that by providing these opportunities, you’ll share your experience with your readers.” How heartwarming.

Now, I’m not necessarily opposed to providing a brand with cheap publicity, if I think there’s something in it for me and if the brand is a good fit. I’m hustling for a freelance buck any way I can. So I replied to the email and asked for clarification. These future opportunities? Would they be paid? Even if I didn’t get paid for my time at the Four Seasons, I might consider joining the program if it meant a series of sponsored posts or some other form or payment down the road.

The response I got was this: “The P&Gmom blogger ambassador program does not involve monetary compensation, although involvement involves compensation with exclusive access to events, products and other exciting opportunities.”

I declined.

But even if, hypothetically, they were willing to pay me, I still would have had a decision to make. They were asking me to become a brand ambassador, to link my name with their brands and to proudly display their badge on my blog. They were asking for an ongoing relationship in which I would be a mouthpiece for their brands. So even if they were offering to pay me (which they weren’t), I would have done a lot of research and asked a lot of questions before deciding if that was something I was willing to do.

The action:

I declined to join the ambassador program, but many others did join. And, honestly, I don’t judge. A day at the Four Seasons, for me, would mean a giant childcare headache, a subway commute downtown and then being home in time to cook dinner. If I was getting flown in from another city and put up in a swanky hotel for a night, it might have been a different story. Who knows?

And, full disclosure, I often go to brand events and throw up a few tweets with their hashtag in exchange for whatever experience I’m getting and I don’t usually do any research or ask any tough questions. If I am promoting a product on my blog or getting paid to do a sponsored post, I do a quick Google background check looking for any controversies or PR disasters I should be aware of. But I can certainly do better. My standards are mediocre at best.

There are a couple smart mom bloggers, however, who hold us all to a higher standard. Annie from PhDinParenting is one woman who doesn’t believe in giving brands a free ride —  and certainly not giant, multinational corporations with whom we entrust the health and safety of our families. And when Annie starts asking questions, her 66, 278 Twitter followers and countless blog readers tend to listen.

So Annie got wind of the P&Gmom program (which is happening today,  by the way), and started voicing some concerns. Here’s a taste:

And my favourite because Irene would totally eat these.

We’ll see what happens, but somehow I don’t think the P&Gmoms  are feeling quite as special as they did when they first got the email that read, “We have scoured the Canadian blogger landscape to find the top 40 influential and upcoming bloggers and found you.” I mean, it’s flattering, it really is. Hey, I had an “aw, shucks” moment when I read that.

The lessons, so far:

Mom bloggers, if you are going to link your name and your blog to a giant corporation, you do have to be ready to answer tough questions (or at least ask them). I would love to see more bloggers standing up for their own worth and demanding that big, multi-billion dollar corporations pay them for their trouble.

Repeat after me, mom bloggers, “I will not work for toothpaste.”

Brands, you do get what you pay for. If you want spokespeople who are going to be able to respond to questions like Annie’s with poise and to deliver your message eloquently, accurately and effectively, you are going to have to really do your research, find the perfect fit and then make it worth their while.

Because Annie and others like her are not going to stop doing what they do. In fact, you should probably start listening to their concerns.

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Formula For Boycott, Gay Parenting, and Mom Bloggers For Sale

Every Friday night, when I don’t have anything better to do, I try to read some blogs and generally get caught up with my corner of the blogosphere.  (You know, where parenting intersects with Toronto.)  Sometimes I even indulge in a wee alcoholic beverage or two while I do this.  Why not take this relaxing past-time, I thought, and somehow turn it into work? I know!  I’ll write a re-cap blog based on my reading and that’ll sell like hotcakes on the interwebs. Or at least I’ll start blogging more regularly and about Important Things that everybody else is on about. So, unless I find something better to do, give it up for:

THIS WEEK IN THE MOMOSPHERE

  • Okay, so this first one is totally from last week, but whatever. Old Navy sells infant onesies with “Formula Powered” printed on them and the internet goes crazy. The lactivists are aghast at the company’s blatant disregard for the health and well-being of babies everywhere and you can practically hear them chanting, “Boycott! Boycott! Boycott!” Then there’s the backlash in favour of the poor souls who can’t breastfeed for whatever reason; don’t they have the right to buy t-shirts advertising their own feeding method? Isn’t that in the constitution? There was even, get this, a boycott of the boycott in which people vowed to shop more than usual at Old Navy. And, yes, there were a couple voicesof reason amidst the fracas, too. So if you happen to be compiling a worst-baby-shower-gift-ever list, this shirt could probably crack the top ten. 
  • As long as we’re dipping into last week’s news, people are still reeling from the suicide of a gay Rutgers student and the precipitating invasion of privacy by his roommate. Parents are blogging about raising tolerant and accepting children. Dan Savage talking about getting to be a gay parent will make you cry. Even Sarah Silverman has nothing funny to say about this. I tend to miss much of the Christian-right, homemakers dialogue, somehow, but it seems they have even found nicer waysof saying that homosexuality will send you straight to hell and keep those people away from my children. 
  • Long live high fructose corn syrup (HFCS)! (That’s glucose/fructose for us Canadians.) Mom Central Consulting took on the Corn Refiners Association (CRA) as a client and organized a blog tour to promote the view that HFCS is just like sugar. Several bloggers were paid in gift certificates to pass on the edu-promotional material presented to them. That’s about when the shit hit the fan. Some very capable and level-headed bloggers called out Mom Central and the individual blogs for selling out their integrity on such a hot-button topic. Mom-101 in particular argued against HFCS for nutritional, environmental and economic reasons and stressed that bloggers have an obligation when they’re being paid to know what the hell they’re writing about. Stacy DeBroff of Mom Central responded on her blog with all kinds of golden Star Trek/Borg material. Liz Gumbinner from Mom-101 then answered backon her own blog and now there are a lot of bloggers clutching gift certificates who just don’t understand why the nice doctors would lie to them. 
  • In other totally unrelated mom-bloggers-fawning-over-brands news, the She’s Connected Conference is happening in Toronto in less than two weeks. All over Twitter, Canadian bloggers are gushing about how much they really, really, really want to be selected to attend a one day conference which is going to be half, “Why you should work with brands,” and then the other half, “Hi! Here are the brands!” (I’m not saying I’m not going, I’m just saying I forgot to “apply” until just after the deadline.) It’s better than winning a chance to go to an infomercial; it’s like earning the chance to work for a company — for swag.